NEW Quick Guide: The Product Request Form

Welcome to the new Product request form. The form has been updated to help ensure that you gain the content and pricing your store and professors need.

Let's dive in! 

You have your list of items that have been adopted this term. You are now ready to request that RedShelf supply the adopted textbook and the specific pricing that should be applied.

First, log into to Partner Dashboard (Helpful guide: How does a Follett Store log into RedShelf?) 

Then select your name or store number in the right-hand corner. In the drop-down, you will see the option to select "Product Requests." Select this option. 

Please note: we are in the process of updating our site. Within this update, we will be removing the other options in the dropdown (My Catalog, My Sales, etc.). Please do not select those options. 

Once you have selected "Product Requests," you will navigate to the Product Request list view. Here you can view all of your existing requests and create a new request. 

To create a new product request, select "Create Product Request." You will now be able to view the Product Request form. 

The first section of the form is focused on selected the content you wish to adopt. 

Start by searching the RedShelf catalog for the product you wish to adopt.

You can search by the title, ISBN, or author of the product. Both eBooks and Courseware can be selected within this search bar. 

Once you have found the product you are searching for, select "Select Product." You have now confirmed the product you wish to adopt. Now, the RedShelf team can work with the publisher to apply custom pricing to the product selected. 

If you cannot find the product you wish to adopt via the search bar, please select "Request Custom Product." A form will appear with the following fields: 

• Product Type 
• Publisher 
• ISBN 
• Title 
• Edition 
• Author 

Please fill in all of the details above so that the RedShelf team and the requested publisher can match this request with the correct content. Once you fill in the details and select "Request Custom Product," the new product request will be associated with your request. 

Helpful guide: For details on the publishers and product types we support, please view the following guide: Partner Dashboard: Frequently Asked Questions . This guide is also visible on the Product Request form. 

Next, we will ask for the pricing information confirmed by the publisher. 

If the publisher confirmed the pricing for this specific request. Please enter the confirmed Net Price and duration. 

If the publisher has not confirmed the pricing, select skip pricing details. 

Lastly, we will ask for more details on which channel this request is needed for, course details, and important dates. 

Please start by selecting what channel this request is being adopted for: 

• Follett ACCESS: I need my student to access this title through the Follett ACCESS Program 
• Store Specific POS: This title will be purchased via Point of Sale/Student Choice but at a negotiated price. 
• National Sale: We just need this content on RedShelf.com or through the standard catalog files. 

If you selected Follett Access or Store Specific, please fill out the applicable course information. If this content is not needed for a specific course, you can skip these fields. 

• Department: The department the course is apart of (BIO, CHEM, ART, etc.) 
• Course Number: The specific course number (101, 203, 403, etc) 
• Section(s): The section numbers (1, 2, 3, etc) 

Regardless of the channel selected, we will ask that you fill in the following details. These details will help us make sure your request is prioritized properly! 

• Store Number(s): Your Follett Store number 
• Need By Date: When does this request need to be fulfilled by
• Need Until Date: When will the course be completed, and the product is no longer needed. 

Once you have filled in the details specific to the channel and course, select "Request Product for Course."

You will be able to view all of the details that you have submitted in the request.

If there is anything you need to edit, select the "Go Back" button on the form's top-left.

(Helpful Tip: select the back button at any point while filling out the form. But, if you exit the form, your edits will not be saved.)

If everything looks good to go, select "Submit Request." 

You will also be able to view the request in Partner Dashboard! 

Once you select "Submit Request," the page will navigate you back to the Product Request list view. Here you can view all of the requests you have made and their status. 

Select "View Details" to see specifics for the request you select.