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  1. BryteWave Knowledge Base
  2. Professor / Instructor Support
  3. General FAQ

General FAQ

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Tips to help overcome common speedbumps

  • My student incorrectly sees "Your Shelf is currently empty."
  • Why do my students see "Redeem your RedShelf Access Code"?
  • Where do I send my students for support?
  • What courseware instructions do students see when they purchase from RedShelf?
  • What do I do if a student is having an issue accessing their eBook?
  • Why am I getting an error when I test the Student View in my LMS?
  • Where do I direct my students for help?
  • FAQs: LMS and IT Administrators
BryteWave Knowledge Base