General FAQ
Tips to help overcome common speedbumps
- My student incorrectly sees "Your Shelf is currently empty."
- Why do my students see "Redeem your RedShelf Access Code"?
- Where do I send my students for support?
- What courseware instructions do students see when they purchase from RedShelf?
- What do I do if a student is having an issue accessing their eBook?
- Why am I getting an error when I test the Student View in my LMS?
- Where do I direct my students for help?
- FAQs: LMS and IT Administrators