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  1. BryteWave Knowledge Base
  2. Student Support

Student Support

Inclusive or Equitable Access

  • What is Equitable or Inclusive Access?

Student Choice (Point-of-sale/Website purchases)

  • How to Access Previously Purchased Digital Content
  • How to Access Digital Content Using Canvas
  • How to Access Digital Content Using Brightspace / D2L
  • How to Access Digital Content Using Blackboard
See all 4 articles

Using Your Brytewave eBook

  • Login Errors and Password Resets
  • Text To Speech (TTS)
  • Redeem your RedShelf Access Code
  • Highlighting, Note-Taking, and Creating a Study Guide
  • Using the Mobile App
  • Opening Your eBook
See all 18 articles

Courseware Troubleshooting (eg. Cengage Unlimited, MyLab and Mastering, Connect, etc)

  • How to find your Access Code for ancillary publisher materials (ebundles)
  • Pearson Courseware
  • McGraw-Hill Courseware
  • Macmillan Courseware
  • Cengage Courseware
See all 5 articles

System Errors

  • Enabling Cookies
  • Status Page
  • "You've Been Logged Out" Message
  • "No Internet Connection"
  • "Not Processed" or "Document is Processing"
  • eBook Is Stuck Loading
See all 10 articles
BryteWave Knowledge Base