Follett Store Support
General FAQ
- Why do my students see "Redeem your RedShelf Access Code"?
- Where do I send my students or professors for support?
- Reprinting a POS Receipt
- Retrieving an Online Purchase
- How do students access their BryteWave eBook?
- Who ensures instructors are provisioned BryteWave eBook materials that are part of a Follett ACCESS (inclusive access) program?
ACCESS
- Introducing Students to Your ACCESS Program
- Setting Up Instructors for Stress-free Success
- Additional Notes on Student Communication
- IA Webcast: Getting Faculty to "Yes" - with Andrew Dowdy of Murray State University
- IA Webcast: From Adopt to Opt - with John Wierson of Iowa State University
- IA Webcast: Measuring Success: Using Data to Grow Inclusive Access
Partner Dashboard
- Partner Dashboard: Frequently Asked Questions
- Video: How to Make a Product Request
- Full Quick Guide for Using BryteWave Partner Dashboard at your Follett Store
- Quick Glance: Browsing the Catalog for Existing BryteWave Titles
- Quick Glance: The Product Request Form
- Help Guide: Submitting a New Product Request