Follett Store Support
Student Choice (Point-of-sale/Website purchases)
General FAQ
- How Do I Use Two-Factor Authentication (2FA)?
- RedShelf/Follett Escalation Pathways
- Why do my students see "Redeem your RedShelf Access Code"?
- Where do I send my students or professors for support?
- Access for International Students with Restricted Travel due to COVID-19
- How do students access their BryteWave eBook?
Equitable or Inclusive Access
- What is Equitable or Inclusive Access?
- FAQs: LMS and IT Administrators
- Introducing Students to Your ACCESS Program
- Setting Up Instructors for Stress-free Success
- Faculty Support Pathways
- Additional Notes on Student Communication
Partner Dashboard
- Partner Dashboard: Frequently Asked Questions
- NEW Quick Guide: The Product Request Form
- Quick Glance: Browsing the Catalog for Existing BryteWave Titles
- Quick Glance: Publisher Offered Durations
- Quick Glance: Viewing Pricing Information for My Store
- Help Guide: How does a Follett Store log into RedShelf?